You’ve come to this website for a reason. Maybe you are experiencing conflict yourself, you are trying to help a friend who is in conflict, or you are just interested in the topic. Whatever the reason, we hope you find the information on this site useful.

Let’s start by getting a clearer understanding of what conflict actually is. It is often defined as:

• A disagreement between people
• A clash of values or beliefs
• A fight or battle

Let’s hear what these students think conflict means.

It is common for people to associate conflict with negative feelings. However conflict, when managed effectively, can also:

• Provide an opportunity to improve your communication skills, for example if you learn to have a difficult conversation with someone
• Ensure decisions are well thought out
• Help build stronger relationships between people
• Create change and stimulate creativity

How you choose to think about the conflict situation and how the conflict is managed can make it either a positive or negative experience.

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