MANAGING CONFLICT IN A
STEP 2: WHAT ARE YOUR OPTIONS?
Bec could use this worksheet what are your options. to help her get clearer about what she could do next. Let’s see how she works through the questions.
1. Miracle question
What would she like to be different?
- To fully understand what she needs to do to fulfill the criteria for her work placement
- To have an opportunity to sit down with her supervisor and receive more guidance and feedback about what she needs to do to fulfill the requirements while on work placement
- To do other tasks than just administrational work
How would she feel?
- Less stressed
- More in control of her circumstance and what she needs to do to pass her placement
- That both her and her supervisor have the same expectations of what she will do and achieve during her time there
What specific things would need to change so that she would know the conflict had been resolved or was being managed well?
- Regular positive interactions with Ms Murphy
- Feeling like she has met one or more of the criteria, as set out in the subject outline, at the end of the workday
- Waking up and looking forward to going to her work placement
It is important that Bec considers what is most important to her. She might write these things down so she can reflect on them, for example:
- She wants to be marked as satisfactory
- She wants to have more time with her supervisor to get guidance, feedback and advice
- She wants to learn as much as possible from her experience
- She wants to be involved in other aspects of the practice rather than only the administrational side
3. Action steps
What steps could Bec take to assist her in making the changes that she wants to see?
Bec knows that she would feel less stressed about her mark if she knew that she was doing what was required of her according to the criteria and subject outline. She would also feel happier if she was able to do some other things rather than just administrational duties.
It would be useful for Bec to take a moment to consider the various options available so she can make a more informed decision. For example, she may consider:
- Doing nothing, and hope that she will pass her placement based on what she is currently doing
- Doing nothing, fail the placement and have to redo another placement which may or may not turn out better
- Having a conversation with Ms Murphy to explain how she is feeling and what she is thinking
- Speaking to her subject coordinator and the placement coordinator, explaining her situation and asking for some advice and assistance on what to do next
- Speaking to her peers to see what they are doing in their placements and how they and their work place supervisors interpret the criteria and objectives
Let’s see what could happen if Bec decides to: