Let’s take a look at what might happen if Bec decides to have a conversation with Ms Murphy.
The following video highlights the importance of considering what you might do if the person you want to talk to isn’t available straight away.
In this video Bec was:
It is important for Bec to learn:
Let’s take a look at how Bec could have approached this in a more productive way.
In this video Bec:
Did you notice the difference in Bec’s tone of voice and the way she presents her feelings? In this example Bec was able to get a better end result by:
By thinking about what is important to her and making a plan prior to her conversation with Ms Murphy Bec was prepared and able to remain calm and professional.
Let’s take a look at how Bec’s planned conversation with Ms Murphy unfolds:
Bec and Ms Murphy had set aside half an hour to talk about Bec’s placement and in this scenario:
By listening to each other and openly discussing the problems that have arisen, it may be possible to come up with solutions that take into consideration the current circumstances and work for everyone.
Unfortunately even when you plan your conversation it may not go the way you expect. It is important to be prepared for different alternatives and to remember that “what is going on” for the other person may be different than what you thought.
Let’s take a look at another scenario and how Bec deals with an unexpected response from her placement supervisor.
In this scenario Bec:
Even though this conversation could be quite upsetting for Bec she has made an effort to remain professional. It is important to remember that people in the workplace will notice how you react in difficult situations. How you manage yourself may influence your grade and/or reference from your supervisor.
An alternative conversation could look like this:
In this example Ms Murphy:
It is possible that the person you wish to have a conversation with may be difficult to talk to. Some key things to remember in any of these situations are:
Remember, although the outcome may not be your preferred option it is important to adapt to the work environment you find yourself in and make conscious choices of how to respond to conflict.